Customer chargebacks are one of the immediate ways fraudulent activity impacts businesses. When fraudulent purchases are made through a customer's account, companies have to process chargebacks and their associated costs.Online merchants and banks that experience..Read more
Interactive Voice Recognition (IVR) applications are telephone systems that can interpret and respond to a person's voice. These systems are commonly used in over-the-phone customer support. For example, an account holder contacts customer support and is asked by..Read more
Many financial institutions struggle to safeguard customers against SIM swapping, despite how prevalent this rising form of fraud has become.
In this post, we'll explore what SIM swap fraud is and how a SIM swap service for banks can strengthen fraud protection..Read more
Recently, we asked Clare Messenger, the Head of Fraud Protection Services at JT, to share her thoughts on one of the most crucial considerations for all financial institutions: fraud protection technology.
The speed of development in today's tech leaves finance..Read more
Introducing JT SIM Swap Service
We have developed a dedicated platform to mitigate the risks of SIM Swap - a comprehensive SIM monitoring solution that leverage the full market operator coverage to provide real-time information on whether a SIM has been swapped and..Read more
PSD2 is a set of policies set forth by the EU to improve the standard of banking. The regulations, which first started rolling out in early 2018, call for open banking, strong customer authentication, greater transparency, and other improvements to the security of..Read more
A SIM swap - also known as SIM porting - is not inherently fraudulent. Telecom providers created this process so that consumers could easily move an existing phone number to a new SIM card. This is helpful in cases where consumers are upgrading to a new phone or..Read more