JT International Blog

Data is one of the most valuable resources a business can have at its disposal.

Technological advancements are on the rise, coming from all directions. That means, however, that technological fraud is too.

Every business has something to gain from B2C SMS communication. The financial sector, however, has more reasons to invest than most.

COVID-19 has reshaped the world in many ways, including our purchasing habits. With many transactions moving online, banks and payment providers have faced a growing need to provide secure and reliable remote options for their customers. For many the solution lies..

Voice providers servicing legacy technology can face several challenges that make growth difficult. Namely, many telecom organisations lack real-time routing information; data that can assist in avoiding frequent service delays and optimise call routes.

Some Voice..

Impact on consumer spending and the impact on the retail market

These are uncertain times for both consumers and businesses. What is clear is that the UK economy is going to take a hit, as is the global economy as a whole. How big a hit is dependent on various factors..

A2P messaging (the process of sending text messages from an application at scale) faces many of the same issues that other aggregate processes do: quality control, security, and efficiency. What’s worse, many of the businesses that rely on A2P don't have the resources..

Customer chargebacks are one of the immediate ways fraudulent activity impacts businesses. When fraudulent purchases are made through a customer's account, companies have to process chargebacks and their associated costs.Online merchants and banks that experience..

Interactive Voice Recognition (IVR) applications are telephone systems that can interpret and respond to a person's voice. These systems are commonly used in over-the-phone customer support. For example, an account holder contacts customer support and is asked by the..

Remote banking fraud occurs in three categories: internet banking, telephone banking and mobile banking. Of these three, internet banking fraud is by far the most costly, representing £123 million of the total £152.9 million lost to remote banking fraud in 2018.