Around 60% of peak-time e-gaming traffic is estimated to come from bots and scripts – not people. And some 75% of cross-border gaming transactions are estimated to be fraudulent.
With £567.5 million in fraud losses announced on UK-issued payment cards in 2016, are you really protecting your customers as well as you could? Or are you giving them a reason to leave you?
Loyalty schemes are a powerful customer retention tool. But they have shown themselves to be particularly vulnerable to fraud, with big names like Harrods, Nectarand Wetherspoons all being hit.